The South African Social Security Agency (SASSA) in Mpumalanga has advised R350 social relief of distress (SRD) grant beneficiaries that the date appearing on their grant’s status is not a payment date.
SASSA clears SRD grant payment date confusion
“After the grant is captured in the system, the beneficiary can receive the SMS at any time. This is not a payment date. Beneficiaries must wait for payment SMS before they go to withdraw the grant in merchants or banks,” Ngubeni added.
“This caution and awareness is created to assist beneficiaries not to incur unnecessary costs and fruitless travelling which results into many complaints received to date.”
The spokesperson also reminded beneficiaries to check their contact details on the SASSA system to make sure they are still correct.
This follows reports last month that scammers were attempting to change contact details of applicants without their knowledge or consent. These scammers usually offer to apply for the SRD grant on the applicant’s behalf before later changing their contact details.
To verify or change your contact details, visit SASSA’s SRD website, scroll down the page until you see a sub-heading that says, “How do I change my contact details?”
Next, click on the yellow tab that says, “Click here to change your cellphone number and/or email address.” Make sure your details are correct and if you’re changing, make sure the new details are correct.
“For more information, contact our toll-free number: 0800 60 10 11 or 013 574 9428/9363 from 07:30 – 16:00 during weekdays, Monday – Friday,” Ngubeni concluded.