Subscriptions to online video and music streaming services such as Showmax, DStv, Netflix and Spotify can add so much value to your lifestyle and entertainment needs, but for one reason or another, you may feel the need to cancel them.
It is entirely understandable if it comes to that – and in this article, we show you how to do it for each service.
How to cancel Showmax subscription
To cancel your Showmax subscription, sign in on the Showmax website and select “My Account.” This tab is located on the top menu bar just under your username.
Next, select “Manage Subscription” followed by “Cancel Subscription” to complete the process. “You will continue to have access until the end of the billing cycle, at which point your subscription will end,” the streaming service states on its website.
This process still applies during your free trial period, but the difference is that access will be stopped immediately if you can cancel before the 14-day trial period ends.
Cancel Showmax on DStv
Some users have added Showmax to their DStv subscription. To cancel Showmax on DStv, sign in on the self-service website here and select “My Products.”
Next, choose “Cancel Subscription” and confirm “Cancellation” by clicking Next. You will receive confirmation that the cancellation has been completed successfully.
How to cancel Netflix subscription
To cancel your Netflix subscription, simply log in to your account and select the “Cancel Membership” tab on your Account page.
“You will not see any more membership charges unless you restart your account. If you cancel with time left in your billing period, we’ll let you stream until the account cancels automatically,” Netflix says on its help page.
How to cancel DStv subscription
To cancel your DStv subscription online, sign in on its website and click on “My Products.” You will then see the package or packages you’re subscribed to. Select the one you wish to cancel and follow the prompts to complete the process.
You can also go through the same process via the DStv app on your mobile phone. Another process is via WhatsApp by adding 060 060 3788 as a contact, sending a message on WhatsApp and following the prompts.
How to cancel premium Spotify subscription
To cancel your premium Spotify subscription, you need to log in here. Under “Your Plan,” click “Change Plan.” Next, scroll to “Spotify Free” and click “Cancel Premium.”
“Your Premium stays until your next billing date, then your account switches to free. You keep your playlists and saved music when your account is free. You can also still log in and play with ads,” Spotify says.