How to reinstate your cancelled R350 SASSA SRD grant application

There are many South Africans who previously cancelled their R350 SASSA social relief of distress (SRD) grant application but would now like to reinstate it.

In a tweet on Friday (3 December), the SA Social Security Agency explained how to do it in simple steps.

How to reinstate your cancelled SASSA SRD grant application

To reinstate you R350 SRD grant application which you may have cancelled earlier, visit the SASSA SRD website here and scroll down to the bottom of the page.

You will then see the “Reinstate My Cancelled Application” tab and the “Click here to reinstate online” link under it in yellow.

Click on this link to open a new page – https://srd.sassa.gov.za/sc19/reinstate – where you are required to enter your ID number and cellphone number you used in your initial application.

Next, click on the “Send PIN” link. You will then receive an SMS with a one-time pin (OTP) number. Enter this number and click “Verify.”

Next, choose a reason to reinstate the grant. Reasons include “Cancelled in error,” “No longer have income” and “Other.”

Once you choose a reason, a prompt will show on the screen asking, “Are you sure you want to reinstate the grant?” Click “Yes” to finalise the process.

Reconsideration delay

Meanwhile, last week (24 November), SASSA advised applicants for reconsideration that there was a delay in processing their applications.

“Clients who applied for reconsideration are advised of the delay in addressing their reconsideration requests. SASSA is currently working to resolve this,” the Agency tweeted.

At the time of publishing this article, it was unclear whether or not this delay had been resolved. An update will be added as soon as it is available.

For those who have been approved, payments from SASSA are channelled through various options, including Post Office, bank accounts and Pick n Pay or Boxer stores.