SASSA SRD grant appeal: How to apply for reconsideration for declined applications

Image credit: Facebook/SASSA News

If your R350 SASSA SRD grant application has been declined, it is possible to appeal the decision by making a reconsideration application.

According to Social Development Minister Lindiwe Zulu, every applicant has the right to initiate an appeals process if their application is declined.

“The decline will only be reconsidered upon a request from the client – an application has to be lodged on the website within 30 days of the outcome being available,” Zulu said during a media briefing in August.

“It is therefore really important that applicants check their status, which is updated on the website as soon as a decision is made. An appeal must be lodged for every month that the grant is declined.”

How to appeal declined SASSA SRD grant: Reconsideration application

Applicants whose SASSA SRD grant applications have been declined can start the appeal process by making a reconsideration application via the SRD website here.

Once you open the website, scroll down the page until you see the “Application for reconsideration” sub-heading. Next, click the yellow tab that says, “Click here to apply online or check reconsideration status.”

This will redirect you to the SASSA appeal link, which is Once you’re here, you will need to provide your South African ID number and the cellphone number you used during application.

Next, click “Send pin” to receive a unique pin code on your cellphone and follow the prompts to initiate your appeal process.

According to SASSA, applicants who struggle with this process can still call the SASSA toll-free call centre on 0800 60 10 11 to request for reconsideration.

Grant reinstated until March 2022

In July, President Cyril Ramaphosa announced the reinstatement of the SRD grant, which had ended in April, until March 2022. Payments started in the last week of August.

SASSA is considering all applications as new applications every month, Zulu added in her briefing. “However, each applicant need only apply once – thereafter the application will be considered monthly,” she explained.

This means that applicants can appeal for each month they have been declined. For more information, you can contact SASSA via their call centre or email them at


  1. Khululiwe Menyuka my application was decline because unfortunately I’M not registered for unfortunately and unemployed , income child grant only

  2. declined claims there’s another source of income, which i’m not aware of, also none of there’s emails are working.
    could someone assist please.

  3. My application declined and am unemployed am not earning another income it says uif registered and I’ve never worked or register uif

  4. I don’t understand the reason for my application being declined, i am unemployed without any income, i’m asking for a reason as to why my application is declined.

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