Approved applicants for the SA Social Security Agency (SASSA) social relief of distress (SRD) grant now have another chance to change their banking details, SASSA announced on Tuesday (25 August).
SASSA allowed applicants to change their preferred payment method for the first time between Monday, 03 August to Sunday, 09 August, 2020.
According to the latest SASSA news, the Agency will open its system again from Monday, 31 August until Sunday, 06 September, 2020 for 24 hours a day.
“During this period, beneficiaries can change from receiving their grants at the Post Office to receiving them through their personal bank accounts. They may also change from one bank to another if they prefer to. Approved beneficiaries of the grant can change their payment method by visiting https://srd.sassa.gov.za during this period,” SASSA said.
Some approved applicants have reported experiencing difficulties receiving their R350 SRD grants via the Post Office, such as funds running out and long queues. SASSA urged beneficiaries not to visit Post Offices until they have received an SMS confirming that funds are available.
The SMS notifications are aimed at limiting the number of beneficiaries visiting a Post Office on a particular day. Additionally, they ensure that sufficient funds are available for a specified number of beneficiaries per day.
Correct SASSA SRD banking details
SASSA urged beneficiaries to make sure they add the correct SRD banking details when changing their payment methods to avoid further delays in receiving their funds.
CEO Totsie Memela explained, “When choosing a bank account, ensure that the account is in your name (SASSA cannot pay money for one person into the account held by another) and that the bank account is not closed. The payment process is delayed if money is sent to a closed account, as SASSA has to wait for the funds to be returned before sending it to the Post Office for collection.”
Payments to bank accounts are quicker, the Agency said. It therefore urged approved applicants who do not yet have bank accounts to open them, adding that there are several affordable and online options available.
“Clients who have just been approved for the relief grant by SASSA and have received an SMS to upload and verify their bank details can do so at any time and need not wait for the window period. The sooner the details are uploaded, the quicker the payments can be made,” SASSA added.
The Agency further said beneficiaries who have selected to receive their grant via cash transfer will indeed get their SRD August payments through this payment method. The cellphone number they provide must be registered in their own names and must be RICA compliant.
“Any citizen who does not update their information during this window period, or who provides incorrect banking details, will have the payments for the remaining months sent through to the Post Office” SASSA said.
SASSA SRD status check online link
Approved beneficiaries can perform a SASSA SRD status check online by visiting the following link: https://srd.sassa.gov.za/sc19/status. You will need to provide your ID number and the phone number you used to submit your application to check your SRD grant status.