Amazon offers 3,000 work-from-home jobs for South Africans

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Global online retail giant Amazon has announced that 3,000 work-from-home jobs are available for South African citizens.

In a statement on Thursday, the US-based retailer said the jobs are mostly in customer service and technical expertise. Successful applicants will provide online support to Amazon customers in the US and Europe.

Andrew Raichlin, Amazon’s customer service director for South Africa, said, “We are thrilled with the talent in South Africa and we are excited to add 3,000 skilled jobs this year in customer service, and to help keep people working during this unprecedented time.

“The new jobs reflect our continued commitment to South Africa’s economic development, and I am proud to have South Africa be a growing part of our ability to deliver a great experience to Amazon customers around the world and provide employees with the opportunity to work safely from home.”

Ebrahim Patel welcomes announcement

Amazon already has around 4,000 South African employees and the addition will increase its workforce in the country to 7,000.

Trade, Industry and Competition Minister Ebrahim Patel welcomed the company’s announcement, saying it demonstrates South Africa’s ability to offer a “good value proposition.”

He said, “The business process services sector has grown fast, drawing on the skills and talent of young South Africans and a stable infrastructure. The sector has been able to provide world-class support to clients, both locally and internationally.

“Government has focused part of our incentive programme on the industry, and with our talent, strong ICT infrastructure and digital capabilities, we aim to secure thousands more jobs like these in years to come.”

How to apply

According to Amazon, interested applicants must be South African citizens, have an excellent command of English and possess Matric/Grade 12/NQF Level 4 qualification or higher. They also need a stable internet connection and private, quiet work space.

Applicants need to visit, filter available positions by location and select “South Africa” to view the jobs.

“These roles will require candidates to translate technical information and provide instructions to help Amazon customers trouble shoot issues,” the company said.

Benefits include employer contributions toward medical aid and provident fund, group life cover, employee wellness programmes, and a monthly stipend for a dedicated internet line.

Successful applicants will also have a chance to develop their skills further via Career Choice with Amazon’s support.

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